Recent Posts

Mold Removal Specialist

3/10/2023 (Permalink)

A wall full of black mold. Mold can spread in less than 48 Hours. Call SERVPRO of Highlands North Redlands if you suspect you have mold.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce health effects.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (909) 425-1115

House Fire in the City of Riverside

2/13/2023 (Permalink)

Damaged room due to fire. Black soot and fire damage on the walls. Disasters can happen at any time, make SERVPRO of Highland / North Redlands your #1 first response choice.

The fire happened around 10 am while the homeowner was home. By the time she noticed, it had already been too late. In just two minutes a fire can become life-threatening. In five minutes a residence can be engulfed in flames. Thankfully fire fighters arrived at the scene and were able to put it out before it could spread any further. Neighbors explained that there was fire coming out of the windows and there was a lot of black smoke everywhere. 

Thankfully the homeowner made it out safe and had no injuries. SERVPRO of Highland was dispatched onsite. We arrived shortly after and made sure the home was safe to enter to inspect. We boarded up the home to prevent anyone from entering and made arrangements with the homeowner to get started on the fire mitigation process.

We returned the next morning to begin the process. We provided a full content inventory to advise the homeowner of her salvageable/ non-salvageable items. The homeowner was distraught but was thankful that SERVPRO of Highland/ North Redlands was there to help during this difficult time. The homeowner expressed "You guys are my heroes and I don't know what I would have done without your help!" 

When disasters strike, make SERVPRO of Highland/ North Redlands your #1 first response team. And we’ll be sure to make it “Like it never even happened.”


A Restaurant's Worst Nightmare

2/13/2023 (Permalink)

Restaurant floor covered in blood. Imagine arriving to a restaurant and seeing this?  Thankfully SERVPRO of Highland arrived first and made things "Like it never even happened."

Biohazard cleanup performed at Carl's Jr. Restaurant in San Bernardino, CA. Unfortunately, a homeless man was stabbed multiple times and for safety, he ran into the Carl’s Jr. Restaurant. There were excessive amounts of blood all along the patio into the entrance lobby & kitchen area. SERVPRO of Highland was called to the scene in the middle of night to assist. Technicians arrived onsite, put on their PPE suits (personal protective equipment) and got to work. Our staff worked professionally throughout the process to ensure that after we leave a job site, we leave it "Like it never even happened." This Carl’s Jr. Restaurant was ready to open by the morning shift. Go team green! In case of a Biohazard emergency call 909-425-1115.

Woolsey wildfire

2/13/2023 (Permalink)

Room with brand new wood floors and a beautiful view Beautiful view from a home we just reconstructed in Malibu. For any reconstruction services call 909-425-1115

2018 was one of the worst years in history for California wildfires. The Woolsey Fire was just one of the thousands of California wildfires recorded last year, but the amount of destruction resulting from the fire was astronomical! The Woolsey fire ignited on November 8, 2018 and burned more than 96,949 acres with countless homes destroyed, and even more damaged from the resulting debris, smoke & soot. Once our fearless CAL FIRE and the U.S. Forest Service gained control and contained the wildfire, it was time to clean up and rebuild. SERVPRO of Highland/North Redlands wanted to do anything we could to help our community that was in need. SERVPRO of Highland/North Redlands were one of the First Storm Team responders on site. We did everything we could to help the residents of Malibu and Thousand Oaks return to the comfort of their homes. SERVPRO was more than glad to go beyond that extra mile to help restore those homes where families can continue making beautiful memories.

If a crisis occurs call SERVPRO of highland N. Redlands to help you and your family. 

Know What Your Dealing With

2/13/2023 (Permalink)

restroom flooded with dirty water. towels on the floor. This restroom suffered severe water damages after the toilet and shower overflowed.

After your home or business experiences water damage from a leaky pipe, rainstorm or flood, you naturally want to get things back to normal as soon as possible.

If you’re dealing with anything other than a large incursion, you understandably may be considering handling the cleanup and drying yourself to save money or time. The problem is that cleaning up and recovering from water damage isn’t always as straightforward as it seems.

Know What You’re Dealing With Water damage can be caused by three different types of water, including:

  • Clean water (Cat I)
  • Gray water (Cat 2) 
  • Black water (Cat3) 

It’s important to understand the differences because Category 2 and Category 3 water present health risks to your family or employees and need to be handled differently. The most likely sources of clean water would be water from a pipe, water heater, or steam lines. The basic rule of thumb is that it should look and smell like tap water.

However, Category 2 Water - Refers to a source of water that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to, this is known as "grey water". Examples are toilet bowls, sump pump failures, water discharge from dishwashers or washing machines.

Then we have Category 3 Water - Known as "black water" and is grossly unsanitary. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water. A toilet back flow that originates from beyond the toilet trap is considered black water contamination regardless of visible content or color.

Here at SERVPRO of Highland/North Redlands we are trained and certified for water damage restoration.

We can be at your home or business immediately to provide you with a loss assessment and evaluation of the affected materials if you need help with your water damage needs. We will inspect the damaged areas with our water sensing equipment such as probes and other infrared tools in order to determine the source of the damage and possible extent of areas affected. SERVPRO of Highlands/North Redlands

We are preferred vendors for multiple insurance companies and will be happy to help you from start to finish during your claims process. Do not feel frightened or alarmed, stay calm and call SERVPRO of Highland/North Redlands and just like our motto we will make it “Like it never even happened."

I just woke up and there is water everywhere!!!!

2/13/2023 (Permalink)

kitchen missing lower base cabinets. countertops are being held up by 2x4s. Not sure if you have water damage? Call SERVPRO of Highland N. Redlands for a free inspection. 909-425-1115

What do you do if you wake up to your home flooded by water damage? Let’s say, one morning you wake up and discover a broken pipe in your kitchen. There’s standing water all over your home and you are unsure what to do. First thing’s first, PANIC! Just kidding, first things first shut off the main water line to prevent further damages. Next, take pictures and document everything without touching the damage to prevent insurance coverage denial. Our staff are trained to assist our customers with opening their insurance claims. So don’t hesitate to ask! Fun facts about home water damage:

-Mold can begin growing in as little as 24 hours

-Even the smallest crack in a pipe can spill 250 gallons of water a day

-Floodwater can be electrically charged – and deadly

-Even fresh water can turn into a biohazard over time

These are great examples of why SERVPRO of Highland should always be your number one point of contact for all your water damage needs. We know it’s not easy to deal with these unexpected life experiences, however, with SERVPRO of Highland by your side you will know right away that we're there to help save the day. Also, don’t forget about the rebuild needed after mitigation is complete. Need a contractor? Stay tuned, SERVPRO of Highland also provides the rebuild. One stop shop!!

Mold Removal Specialist

2/13/2023 (Permalink)

Black mold on drywall SERVPRO of Highland discovered black mold inside the walls. It had been spreading for a long period of time without the homeowner awareness.

Do you see mold in your home? Do you think you have a mold problem? 

Mold can start from a small water leak that goes unnoticed especially if a room has poor ventilation. Mold grows very quickly and spreads sporadically resulting in significant damage. When you see mold, it can be an indicator of a bigger problem. If you suspect you have mold call SERVPRO of Highland / North Redlands to come and assess your mold situation. 

Is mold dangerous? 

Mold is a very scary thing to have in your home because yes it can be dangerous. If mold is left untreated it can work its way into your duct work and cause lasting damages for you and your family.  

How long does it Take for mold to grow? 

Mold begins to grow as soon as its spores touch damp wood, fabric, drywall etc. and it can spread around the home with in 24 to 48 hours According to the Environmental Protection Agency (EPA). It invades your home and begins to spread one square inch per day. With in 18-21 days, it becomes visible. 

Can I get rid of mold?

You can wipe it off with some bleach and water but if you see it growing on drywall, it's usually growing on both sides of the paper coating, so wiping it off the surface doesn't always get rid of the colony.  We recommend getting an inspection from SERVPRO of Highland / North Redland's for mold remediation. It's best to get it inspected because you never know how much damage it has done to your home. Mold grows rapidly behind walls where it's hidden. Mold causes damage to walls, wood, beams and even your home structure.  

Who to call  

SERVPRO of Highland / North Redlands is here to help you overcome all your mold issues. At SERVPRO, our team of professionals will locate and address the source of your mold problem. We will remove any mold growth and treat the area to prevent any future mold growth. Call us today at (909) 425-1115 to schedule your free inspection. 

Toilet Overflow? Call SERVPRO of Highland N. Redlands.

2/13/2023 (Permalink)

Bathroom missing vanity and removed the lower part of wall and flooring. SERVPRO of Highland N. Redlands removed all of the damaged materials and dried up the structure of the home. It's now ready for reconstruction.

SERVPRO employees are like heroes, they are there when you really need them most. 

Your house is your temple, your “relax zone”. You had a long day at work and want to come home to a clean house, eat your dinner, catch a show on tv then go to sleep. That sounds about right, right? Instead, you come home to water coming out your front door because the restroom overflowed while you were at work. 

What do you do?  Sponge up the large amounts of sewage water? The #1 response is call SERVPRO of Highland/ North Redlands. Our team will arrive right away, help you extract the water and dry it up. We can help you open up a claim and report damages to your insurance. 

Our team will help you throughout every step of the way. We can help you from the beginning to the end. SERVPRO of Highland/ North Redlands can mitigate and restore your home back to normal “Like it never even happened.”

A soft backup causes a lot of kitchen damage.

2/13/2023 (Permalink)

White kitchen missing lower cabinets. Floors are missing. Upper cabinets covered in plastic. Kitchen floods due to a soft cloggage. SERVPRO of Highland N. Redlands helps get this home cleaned up.

You are probably wondering what happened here.  This kitchen suffered from a soft blockage. The plumbing backed up and overflowed water throughout the home while the homeowner was out of town. SERVPRO of Highland North Redlands was sent out by the insurance to do a moisture inspection and found damages throughout the entire home. SERVPRO of Highland North Redlands got to work right away. We removed all the damaged cabinets, flooring and drywall. Everything must be removed right away to prevent moisture entrapment and to avoid mold from growing inside the walls. We understand these types of accidents are never pleasant and can become so draining. So leave it to the pros to get the work done right away, the right way! SERVPRO of Highland North Redlands is a 24/7 company. If an emergency strikes you can count on us to be there in your time of need. 

Remember When Homes Had Carpet Installed in the Restrooms.

2/13/2023 (Permalink)

Pink Carpet in restroom. Damaged carpet due to leak in restroom. Thankfully it's easy to remove the carpet for SERVPRO of Highland N. Redlands.

It is very rare nowadays to see set carpet in a restroom. In older homes like this one, it was very normal.  Unfortunately for this homeowner, the carpet became a nightmare after the home suffered from water damages.  The water heater had a sudden burst that flooded the home in several areas. Unfortunately, the carpet absorbed the water like a sponge. To prevent moisture entrapment and mold growth, SERVPRO of Highland/ N. Redlands had to pull the carpet.  The upside about the loss is the customer is now excited to install tile instead of carpet. As she said, even though the carpet feels nice under the feet, it's not worth having in case of a leak. She is excited about having tile in her restroom. It will give it a fresh look.